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With the implementation of P&AR Department on and from 18.08.2000 with its lone departmental status after bifurcation from Home. It’s 2 functions are combined together with the Chief Secretary as its top & Principal Secretary to assist him subsequently under the Hon’ble Chief Minister of the State, one is personnel and another is Administrative Reforms. AR Cell means the ‘Administrative Reforms’ Cell.



The vary objective of AR Cell is hidden in abbreviation ’AR’ which stands as Administrative Reforms which includes various recommendations made by the Administrative Reforms Committee for smooth running of the administration and its greatest acceptance to the largest section of the people as because the Govt. is “Of the people, By the people & For the people”. This reform however also is in the shape of creation of more division / bifurcation / construction/ renovation/ repair of administrative building for healthy administration and taking appropriate measure on public grievance & supplies of information to the people as on when demanded, especially under RTI Act, 2005.

Functional Background

The key functions of the Administrative Reforms Cell of Personnel & Administrative Reforms Department are:

 A committee named  ‘Expert Committee on Administrative Reforms’ under the Chairmanship of the Chief Secretary was constituted. The committee has submitted its final report to the Government. A group of Secretaries under the Chairmanship of the Chief Secretary examined the recommendations of the said Committee in terms of the financial & administrative implications of the report for implementation of the same in the administration. The observation/decision of the said Committee has been submitted to the Chief Secretary on 04.02.2010 and the Government will take a final decision in a Cabinet meeting.

This Department is acting as the Nodal Department for monitoring activities of prompt and proper redressal of Public Grievances at various Administrative levels. For performing of this activity smoothly and effectively, four Public Grievances and Assistance Offices located at Writers’ Buildings, Food Department campus, New Secretariat Building & Bikash Bhavan, Bidhannagar, all in Kolkata and similar Offices under control of the Offices of the District Magistrates along with some other Offices at district level are functioning.

“The Right to Information Act, 2005” came into force with effect from 12.10.2005. The Administrative Reforms Cell has taken following effective measures to implement the various sections contained in the Act:

  • To maintain the establishment and financial matters of the subordinate Offices of this Department vig. (i) the Vigilance Commission (ii) the Resident Commissioner West Bengal at New Delhi (iii) the Administrative Training Institute at Bidhannagar, Kolkata (iv) the Lokayukta, West Bengal and (v) the West Bengal Information Commission

  • To deal with the matters relating to Administrative Reforms:
  • To redress the Public Grievances:
  • To allot fund for implementation of various projects relating to construction, renovation and repair of administrative buildings and residential quarters for officers and staff working in districts and sub-divisions and
  • To act as Nodal Department for implementation of two most important Acts vig. ‘The Right to Information Act, 2005’ which is a Central Act and ‘The West Bengal Lokayukta Act, 2003’
    • Preparation of manuals by almost all Departments indicating the particulars of its organization, function, duties etc.
    • Launching of a Website url: for dissemination of the information to the members of the public
    • Constitution of the West Bengal Information Commission
    • Assigning Administrative Training Institute (ATI) as State Implementing Agency of the act and
    • Framing necessary amendments in the West Bengal Information Rules, 2006 regarding receipt of fees for information etc.

Present Staff Strength

Joint Secretary   1  
Assistant Secy.   1  
Section Officer   1  
Head Assistant   2  
Upper Division Assistant   4  
Lower Division Assistant   3  
Typist   2  
Record supplier   1  
Peon   4  
TOTAL   19  

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